Terms and Conditions

Return Policy In order to return merchandise, you must obtain an RMA number from our customer service department.  You may return any unopened merchandise in its original condition, including original packaging and packing slip within 10 days of receipt and you will receive  a full refund less shipping and any gift wrapping charges.  Any shipping cost you incur to return the product to us will not be refunded.  Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.   We require the following information to process your return. (If this information is not included, we will be unable to process your return.) RMA number Full name and address Phone number E-mail address Packing slip Original Order Confirmation Number Your reason for returning the merchandise Please return the merchandise to: Fragrances By Tanya RETURNS DEPARTMENT 4050 GA-42 Suite# 312 Locust Grove, GA  30248